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Audit Reports

May 11, 2022 |  Audit Reports

GOVERNANCE: Business Case for Company’s New Unified Operations Program Needs to be Updated

Our objective for this report was to assess the extent to which the company planned effectively for the Unified Operations Center (UOC) program,… Read more
Tracking Number

OIG-A-2022-009

March 11, 2022 |  Audit Reports

INFORMATION TECHNOLOGY: Better Requirements Could Help the Company Implement Technology Projects More Effectively

Our objective for this report was to assess the effectiveness of the company’s efforts to identify the technology needs of its business departments… Read more
Tracking Number

OIG-A-2022-007

February 04, 2022 |  Audit Reports

GOVERNANCE: Company Needs a Comprehensive Framework to Successfully Manage its Commitments to the Gateway Program

Our objective for this report was to assess the extent to which the company has a program management framework to govern how it will complete its… Read more
Tracking Number

OIG-A-2022-006

January 31, 2022 |  Audit Reports

GOVERNANCE: Amtrak Has Begun to Address State Partners’ Concerns About Shared Costs But Has More Work to Do to Improve Relationships

Our objectives for this report were to identify and assess the challenges associated with cost sharing on state-supported routes and the extent to… Read more
Tracking Number

OIG-A-2022-005

December 21, 2021 |  Audit Reports

GOVERNANCE: Quality Control Review of the Independent Audit of Amtrak’s Consolidated Financial Statements for Fiscal Year Ended 2021

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial… Read more
Tracking Number

OIG-A-2022-004

December 07, 2021 |  Audit Reports

Human Resources: Department Will Face Challenges Supporting Workforce Growth Plans

Our objective for this report was to alert the company to specific Human Resources functions that require prompt company action.   We found… Read more
Tracking Number

OIG-A-2022-003

December 06, 2021 |  Audit Reports

Safety and Security: More Active Engagement with Regional Partners Would Improve Awareness of Potential Operational Risks on the Pacific Surfliner Route

Our initial objective for this management advisory report was to assess the extent to which the company is evaluating the risks associated with… Read more
Tracking Number

OIG-MAR-2022-002

November 10, 2021 |  Audit Reports

SAFETY AND SECURITY: Observations on the Company’s Annual Physical Exam Requirement for Locomotive Engineers

This report communicates considerations for company management if it reinstates the annual physical exam requirement for locomotive engineers, which… Read more
Tracking Number

OIG-MAR-2022-001

September 02, 2021 |  Audit Reports

GOVERNANCE: Better Planning and Coordination Could Help the Company Achieve its Aggressive Timeline for ADA Compliance

Our objective for this report was to assess the effectiveness of the company’s efforts to achieve compliance with the Americans with Disabilities Act… Read more
Tracking Number

OIG-A-2021-012

August 27, 2021 |  Audit Reports

GOVERNANCE: Observations on the Company’s Lost and Found Program

Our objective for this report was to identify the internal control weaknesses that allowed a potential identity theft crime to occur in Chicago and… Read more
Tracking Number

OIG-MAR-2021-011