Human Capital Management: Lack of Priority Has Slowed OIG-Recommended Actions to Improve Human Capital Management, Training, and Employee Development Practices

This report presents the results of our follow-up review of recent OIG evaluations of human capital management (E-09-03, May 15, 2009) and training and employee development (E-09-06, October 26, 2009). Knowing of your concern with improving human capital management, training, and employee development practices at Amtrak, we initiated this review to determine Amtrak’s progress in implementing the recommendations in those evaluations and to assess the causes for any delays.