Our objective for this report was to assess the extent to which the company planned effectively for the Unified Operations Center (UOC) program, including developing a business case that demonstrated the expected financial and operational benefits
Tracking Number: OIG-A-2022-009 | 05/11/2022
INFORMATION TECHNOLOGY: Better Requirements Could Help the Company Implement Technology Projects More Effectively
Our objective for this report was to assess the effectiveness of the company’s efforts to identify the technology needs of its business departments and implement projects in response to those needs.
Tracking Number: OIG-A-2022-007 | 03/11/2022
GOVERNANCE: Company Needs a Comprehensive Framework to Successfully Manage its Commitments to the Gateway Program
Our objective for this report was to assess the extent to which the company has a program management framework to govern how it will complete its current and future work across the Gateway projects.
Tracking Number: OIG-A-2022-006 | 02/04/2022
GOVERNANCE: Amtrak Has Begun to Address State Partners’ Concerns About Shared Costs But Has More Work to Do to Improve Relationships
Our objectives for this report were to identify and assess the challenges associated with cost sharing on state-supported routes and the extent to which the company is working independently, and with its state partners, to address them.
Tracking Number: OIG-A-2022-005 | 01/31/2022
GOVERNANCE: Quality Control Review of the Independent Audit of Amtrak’s Consolidated Financial Statements for Fiscal Year Ended 2021
Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2021, and for the year then ended, and to provide a report on interna
Tracking Number: OIG-A-2022-004 | 12/21/2021
Our objective for this report was to alert the company to specific Human Resources functions that require prompt company action.
Tracking Number: OIG-A-2022-003 | 12/07/2021
Safety and Security: More Active Engagement with Regional Partners Would Improve Awareness of Potential Operational Risks on the Pacific Surfliner Route
Our initial objective for this management advisory report was to assess the extent to which the company is evaluating the risks associated with operating service on tracks on the Del Mar bluffs.
Tracking Number: OIG-MAR-2022-002 | 12/06/2021
SAFETY AND SECURITY: Observations on the Company’s Annual Physical Exam Requirement for Locomotive Engineers
This report communicates considerations for company management if it reinstates the annual physical exam requirement for locomotive engineers, which the company suspended in August 2021 in part because of the COVID-19 pandemic.
Tracking Number: OIG-MAR-2022-001 | 11/10/2021
GOVERNANCE: Better Planning and Coordination Could Help the Company Achieve its Aggressive Timeline for ADA Compliance
Our objective for this report was to assess the effectiveness of the company’s efforts to achieve compliance with the Americans with Disabilities Act.
Tracking Number: OIG-A-2021-012 | 09/02/2021
Our objective for this report was to identify the internal control weaknesses that allowed a potential identity theft crime to occur in Chicago and to assess the company’s processes for overseeing and safeguarding items at selected stations.
Tracking Number: OIG-MAR-2021-011 | 08/27/2021