On-Time-Performance Incentives: Inaccurate Invoices Were Paid Due to Long-standing Weaknesses in Amtrak’s Invoice-Review Process
April 21, 2011 | Audit Reports
The objectives of this audit were to (1) determine whether Metro-North Commuter Railroad complied with operating agreements in calculating on-time performance incentives invoiced to Amtrak from October 2001 through December 2004, and (2) evaluate the adequacy of Amtrak controls and processes for reviewing on-time performance incentive invoices.