Training and Employee Development

In May 2009, the Amtrak Office of Inspector General (OIG) issued Evaluation Report E-09-03, “Human Capital Management”. That report was the result of a year and a half effort evaluating Amtrak’s human capital management practices. During the course of that evaluation, we decided to conduct a separate and more detailed review focusing specifically on training and employee development. This report is the result of that separate review. It should be considered a complementary report to Report E-09-03 on the broader subject of human capital management at Amtrak.