Audit Engagement Memo: Top Management and Performance Challenges

The Amtrak OIG is starting a review to assess Amtrak’s top management and performance challenges. Traditionally, similar reviews by audit organizations have focused on high-risk activities and performance issues that affect operations and/or strategic goals. Results from those reviews have proven that it is important to periodically identify and report the top management and performance challenges to management and other decision-makers that could potentially affect efforts to improve operations and achieve their strategic goals. Specifically, our objectives will be to (1) identify Amtrak’s top management and performance challenges, and (2) assess the ongoing and planned management initiatives to address those challenges.