Engagement Memo - Amtrak Express Service

We are initiating an audit of Amtrak Express, the company’s package shipping service. Our objective is to assess the program’s costs, benefits, and security controls. We may expand our scope or modify our objective during the audit.

During the audit, we plan to analyze company documents and data related to managing the Amtrak Express program, including how the company assesses its costs and benefits and secures its shipments. We also plan to interview company officials and other external shipping service providers as appropriate. In addition, we plan to visit selected Amtrak stations to review company efforts to monitor and secure Amtrak Express shipments. We will request documents and interviews as our work progresses. We will coordinate interviews and observations with company offices and staff in advance to minimize the impact of the audit.