Engagement Memo—Update on Amtrak’s Compliance with the Americans with Disabilities Act (ADA)

We are initiating a review of the company’s Americans with Disabilities Act (ADA) program. Our objective will be to provide an update on the company’s progress toward achieving compliance with the ADA. We may expand our scope or modify our objective during the review. During the review, we plan to interview company officials responsible for managing the ADA Stations, Passenger Information Display Systems (PIDs), and the Accessible Boarding Technologies (ABT) programs. We also plan to analyze relevant documents, data and assess policies. We will work to minimize disruptions to the company by coordinating meetings with staff in advance.