Next Steps in Addressing NAPA Recommendations Memorandum and Attachments
April 08, 2011 | Opportunities for Organizational Improvement
...The National Academy of Public Administration (NAPA) completed an organizational assessment of the Amtrak Office of Inspector General (OIG) in August 2010. The report included recommendations in eight critical areas where we can enhance our operations in order to help us achieve the sixth goal in our strategic plan of becoming a model OIG.