Semiannual Report to Congress #38 (April 1, 2008 - September 30, 2008)
On behalf of the Amtrak Office of Inspector General (OIG), I am pleased to present this Semiannual Report to Congress. The OIG Report highlights significant audits, evaluations, and investigations for the six-month period ending September 30, 2008.
Amtrak ended FY 2008 with record ridership and revenues, well above budget forecasts, allowing Amtrak to operate with one of the lowest annual subsidy levels in its thirty-seven year history. While there were many larger economic drivers for these excellent business results, including higher gas prices much of the year, and rising fares and service problems in the airline industry, Amtrak generally positioned itself well to take advantage of these opportunities. Amtrak improved its Customer Services indices on a number of routes, and Amtrak successfully partnered with a number of State and regional authorities in their achievement of record ridership and revenue gains as well.