Report an allegation of Fraud, Waste, or Abuse

Please note: This website concerns Amtrak's OIG ONLY. All other communications regarding Amtrak itself (e.g. passenger complaints or issues, or other service related matters) should be sent to the Amtrak website at:
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If you or someone else is in immediate danger, call 911. If this is an Amtrak-related emergency, call the Amtrak Police Department at 1-800-331-0008

Contact Options
  • Contact me and release of my information is acceptable. If necessary I may be contacted by the OIG. No restrictions will be placed on the release of my information.
  • Contact me and withhold my information. If necessary I may be contacted by the OIG; however, please keep my information confidential and do not share it outside the OIG.
  • I wish to remain anonymous. If you wish to remain anonymous do not fill out the contact information below. However, please keep in mind this may limit the OIG's ability to conduct an inquiry, or to appropriately address your issue.

Standard Complaint Form

I am providing the OIG my name and contact information. I agree that the Amtrak Office of Inspector General can disclose my name and other information I provide, if necessary, in order to ensure my issues are addressed. Return to our hotline page for more options.

Confidential Complaint Form

I wish to be confidential, meaning I am providing the Amtrak Office of Inspector General my name and contact information, but I request that the OIG not disclose my name outside the OIG. Return to our hotline page for more options.

Anonymous Complaint Form

I wish to be anonymous, meaning the Amtrak Office of Inspector General will not know my name. If I make this selection, the OIG will not be able to contact me, the OIG may not have enough information to pursue my concern, and I may not be able to find out if a case was opened. Return to our hotline page for more options.

Suspect Info
Give the names of the individual(s), companies, or other entities involved, including addresses or office locations. Tell us if you heard from someone else, or if you saw what occurred or were asked to perform an act that struck you as wrong.
Is the person involved an Amtrak Employee?
Date and Location
Supporting Information
The summary should be brief, but accurate statement of the specific facts you believe indicate wrongdoing. Be as specific as possible as possible about the location of the incident, and the time(s) the activity occurred. The OIG investigates fraud, waste, abuse, and mismanagement within or affecting Amtrak’s operations, whether committed by employees, contractors, and/or third parties. We want to know about any person or entity that steals from Amtrak or its contractors or the Government; fails to protect company assets; provides Amtrak with inferior or substandard products or services; engages in kickbacks, bribes, gratuities, procurement fraud, cheating, and/or double billing; violation of law, rules or regulations, and systems or processes which are being mismanaged or abused. A few examples of what the OIG investigates include, but are not limited to: embezzlement, bid rigging, theft of Amtrak property, bribery, conducting an outside business using company material on company time, retaliation for OIG cooperation, health care fraud, conflicts of interest, etc. 

Examples of what the OIG does not investigate: 
EEO Complaints: Call (202) 906-3835 
Labor Relations: Call (202) 906-2189 
Payroll Disputes: Call 1 (817) 268-7251 
Employee Relations: Call (202) 906-2486 
Business Diversity: Call (202) 906-3991 
Ethics Hotline: Call (202) 906-3991 

If you are not sure whether the incident or situation you wish to report is an OIG matter, you may submit your allegation on this form and OIG will refer it to the appropriate entity if it is not an OIG matter.
Having the ability to provide any documents greatly helps with the OIG’s efforts to follow up on your allegation. The Inspector General’s Act prohibits retaliation against employees who file an allegation with the OIG, provided the information they furnish is not willfully false or misleading. If you wish confidentiality, your identity will not be disclosed without your consent, and you will be protected to the full extent of the law, unless disclosure is unavoidable.
Please include any related files.  Accepted file types include: gif, jpg, png, mov,mp4, txt, pdf, doc, docx.  File size must be under 6 MB.
One file only.
6 MB limit.
Allowed types: gif, jpg, png, txt, pdf, doc, docx, mov, mp4.
One file only.
6 MB limit.
Allowed types: gif, jpg, png, txt, pdf, doc, docx, mov, mp4.
One file only.
6 MB limit.
Allowed types: gif, jpg, png, txt, pdf, doc, docx, mov, mp4.
Contact Information


Warning: If you are using an Amtrak computer or are connected to the Amtrak network, please read the following warning regarding your confidentiality:
Amtrak has a right to monitor and record computer activities of its employees and contractors. Connecting to the Amtrak network through a personal computer is a privilege granted by Amtrak and entails a reduced expectation of privacy for such use and privilege. Internal employees and contractors who desire confidentiality and want to remain anonymous MUST make their complaint(s) to the Office of Inspector General (OIG) in person, by telephone, U.S. mail, or through a computer not connected to Amtrak’s network, such as a computer located at a public library or private home.

Read about Whistleblower Protection and Confidentiality