SEMIANNUAL REPORT TO CONGRESS #50 (APRIL 1, 2014 TO SEPTEMBER 30, 2014)
Throughout this semiannual period, our audit work addressed issues intended to improve the efficiency and effectiveness of Amtrak’s programs and operations. We issued our first ever report on top management and performance challenges facing the company. The challenges we identified are rooted in long‐standing and complex issues that will take continuous attention over several years to effectively address. We also reported on opportunities for the company to improve its effectiveness and efficiency in a number of areas, including managing capital projects, implementing the Americans with Disabilities program, and conducting procurement activities.
Our investigative activities continued to prevent and deter fraud, waste, and abuse through an active outreach program and to hold accountable those who sought to harm Amtrak’s programs and operations. We addressed issues related to theft, fraudulent
practices, and employee integrity/misconduct.