All Audit Documents
41 - 50 of 206 Results
Engagement Memos
Engagement Memo—Safety and Security: Oversight and Coordination of Private Security Contractors
We are initiating an audit of Amtrak’s private security contractors. Our objective will be to assess the effectiveness of Amtrak’s oversight and coordination of private security contractors, systemwide.
Tracking Number: 004-2023 | 11/21/2022
Engagement Memos
Engagement Memo—New Acela Program Delivery
We are initiating an audit of Amtrak’s (the company) New Acela program. This will be our fifth review in a series on the New Acela program.
Tracking Number: 003-2023 | 11/07/2022
Audit Reports
INFORMATION TECHNOLOGY: Better Identifying and Tracking Operational Technology Assets Across the Company Would Improve Cybersecurity
Our objective for this report was to assess the effectiveness of the company’s practices for identifying and tracking its operational technology assets to facilitate its ability to protect them from cybersecurity threats.
Tracking Number: OIG-A-2023-002 | 11/07/2022
Engagement Memos
Engagement Memo— Customer Service
We are initiating an audit of Amtrak’s (the company) customer service program. Our objective will be to assess the company’s efforts to collect and use customer service data to improve the customer experience.
Tracking Number: 001-2023 | 10/27/2022
Engagement Memos
Engagement Memo—Agreement Workforce Audit
We are initiating a review of Amtrak’s (the company) strategies to build its agreement workforce. Our objective will be to assess the company’s efforts to build and maintain an agreement workforce that can execute its growth and renewal plans.
Tracking Number: 014-2022 | 09/06/2022
Engagement Memos
Engagement Memo— Inventory Controls and Management
We are initiating a review of Amtrak’s (the company) inventory controls and management. Our objective will be to evaluate company’s processes and controls to manage and safeguard its inventory of materials, tools, and supplies.
Tracking Number: 013‐2022 | 09/01/2022
Audit Reports
ACQUISITION AND PROCUREMENT: Company’s Electronic Procurement System Limits Effective Contract Oversight
We initiated this work as a survey of Amtrak’s practices for developing and managing construction contracts.
Tracking Number: OIG-MAR-2022-013 | 08/16/2022
Audit Reports
GOVERNANCE: Quality Control Review of Amtrak’s Single Audit for Fiscal Year 2021
Amtrak (the company) contracted with the independent public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of and for the fiscal year then ended, September 30, 2021, and to provide a report on internal c
Tracking Number: OIG-A-2022-011 | 06/23/2022
Audit Reports
GOVERNANCE: Business Case for Company’s New Unified Operations Program Needs to be Updated
Our objective for this report was to assess the extent to which the company planned effectively for the Unified Operations Center (UOC) program, including developing a business case that demonstrated the expected financial and operational benefits
Tracking Number: OIG-A-2022-009 | 05/11/2022
Engagement Memos
Engagement Memo - High Security Keys
We are initiating a review of Amtrak’s (the company) controls overs its high-security keys, such as those that access rail switches and the right-of-way. We are undertaking this review based on a referral from our Office of Investigations.
Tracking Number: 012-2022 | 05/11/2022