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Audit Reports

September 07, 2012 |  Audit Reports

FOOD AND BEVERAGE: Initiatives to Help Reduce Direct Operating Losses Can Be Enhanced by Overall Plan

Specifically, our reporting objectives are to (1) determine whether opportunities exist to improve food and beverage program management… Read more
Tracking Number

OIG-A-2012-020

September 05, 2012 |  Audit Reports

AMTRAK INVOICE REVIEW: Undetected Errors Resulted in Overpayments

The objective of this audit was to determine whether Union Pacific invoices to Amtrak for service costs and on-time-performance incentives from… Read more
Tracking Number

OIG-A-2012-019

August 14, 2012 |  Audit Reports

CLAIMS PROGRAM: Use of Best Practices Would Strengthen Management Controls

Our reporting objective is to review the adequacy of management controls over the claims program from initial receipt through settlement.
Tracking Number

OIG-A-2012-016

July 19, 2012 |  Audit Reports

HUMAN CAPITAL MANAGEMENT: Weaknesses in Hiring Practices Result in Waste and Operational Risk

Our objectives were to determine whether, (1) Amtrak was making effective and efficient use of background investigations to help ensure prospective… Read more
Tracking Number

OIG-A-2012-014

June 29, 2012 |  Audit Reports

ON-TIME-PERFORMANCE INCENTIVES: Inaccurate Invoices Were Paid

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Tracking Number

OIG-A-2012-013

May 31, 2012 |  Audit Reports

STRATEGIC ASSET MANAGEMENT PROGRAM: Opportunities to Improve Implementation and Lessons Learned

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Tracking Number

OIG-E-2012-012

May 21, 2012 |  Audit Reports

MECHANICAL MAINTENANCE: Improved Practices Have Significantly Enhanced Acela Equipment Performance and Could Benefit Performance of Equipment Company-wide

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Tracking Number

OIG-E-2012-008

March 30, 2012 |  Audit Reports

AMTRAK CORPORATE GOVERNANCE: Implementing a Risk Management Framework is Essential to Achieving Amtrak's Strategic Goals

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Tracking Number

OIG-A-2012-007

March 28, 2012 |  Audit Reports

HUMAN CAPITAL MANAGEMENT: Controls Over the Use of Temporary Management Assignments Need Improvement

Amtrak employs about 3,100 management and 17,900 union workers, and often uses union employees to temporarily fill management positions. Since August… Read more
Tracking Number

OIG-E-2012-009

March 28, 2012 |  Audit Reports

ACELA CAR PURCHASE: Future Revenue Estimates Were Initially Overstated

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Tracking Number

OIG-E-2012-010