Engagement Memo—Audit of the company’s police and security operations

We are initiating an audit of the company’s police and security operations. Our objective is to evaluate the company’s mission and processes for providing police and security services to passengers, employees, and company assets compared to other successful organizations. We may expand our scope or modify our objective during the audit.

During the audit, we plan to analyze documents and data related to the police department’s strategic planning and budgeting processes, roles, responsibilities, staffing, and performance measures, and interview senior department officials. Our request for documents will be made as our work progresses. We will work to minimize the impact of the audit by coordinating interviews and observations with company offices and staff in advance.