EMPLOYEE TERMINATED FOR PROVIDING UNAUTHORIZED DISCOUNTS FOR TRAIN TRAVEL
January 23, 2025 | Investigative Summaries
An Amtrak customer service representative based in Tucson, Arizona, was terminated from employment on January 23, 2025, following an administrative hearing. Our investigation found that the employee violated company policies by providing discounts, on two separate occasions, to two individuals who did not appear to be entitled to the discounted train travel. The former employee is not eligible for rehire.