EMPLOYEE ISSUED LETTER OF REPRIMAND FOR MISAPPROPRIATING PASSENGER PROPERTY

An Amtrak customer service quality supervisor based in Oakland, California, was issued a letter of reprimand on August 27, 2026, following the issuance of our investigative report. We found that the employee violated company policy by removing recovered passenger property from Amtrak property. During an interview with our agents, the employee acknowledged that her actions violated company policy but claimed she intended to return the property.