Audits Press Releases
April 22, 2024 | Audits Press Release
Amtrak can better use its customer service data to improve the customer experience
April 22, 2024
WASHINGTON – Amtrak can better use the data it already collects to improve the customer experience, according to a report from the… Read more
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April 17, 2024 | Audits Press Release
OIG provides Amtrak insights on using data analytics to help detect contract and procurement fraud risks
April 17, 2024
WASHINGTON – Amtrak’s Office of Inspector General released a report today providing insights for Amtrak on ways organizations can… Read more
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February 26, 2024 | Audits Press Release
New Report: Amtrak faces challenges managing parts and materials used to maintain its trains
February 26, 2024
WASHINGTON – Amtrak faces challenges managing its $239 million inventory of parts and materials used to maintain its… Read more
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December 18, 2023 | Audits Press Release
New Report: Amtrak is meeting hiring goals but has opportunities to improve hiring efficiency
December 18, 2023
WASHINGTON – Amtrak met its agreement workforce hiring targets in fiscal year 2023 and expects to meet hiring needs in FY 2024, but… Read more
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October 02, 2023 | Audits Press Release
OIG: New Acela program will likely face future delays due to challenges meeting safety requirements, fixing trainset defects
October 2, 2023
WASHINGTON – Amtrak’s New Acela program will likely face future delays and cost increases because the vendor’s trainset… Read more
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September 18, 2023 | Audits Press Release
Amtrak has made progress bringing stations into compliance with the Americans with Disabilities Act, but faces challenges in completing work by its target date
September 18, 2023
WASHINGTON – Amtrak has brought 117 of 385 stations into compliance with the Americans with Disabilities Act as of July 2023, but… Read more
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September 06, 2023 | Audits Press Release
Amtrak taking steps to comply with infrastructure law requirements
WASHINGTON – Amtrak is positioning itself to comply with Infrastructure Investment and Jobs Act operations, policy, and funding requirements, an… Read more
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July 19, 2023 | Audits Press Release
New report: Amtrak is strengthening project cost management but faces challenges with systems and processes for tracking costs
July 19, 2023
WASHINGTON – Amtrak has efforts underway to improve tracking and managing capital project costs but faces challenges with the systems… Read more
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May 17, 2023 | Audits Press Release
OIG identifies fraud risks facing Amtrak as it expands into large acquisitions and infrastructure programs
May 17, 2023
WASHINGTON – Amtrak’s Office of Inspector General released a report today outlining fraud risks Amtrak could face as it leverages… Read more
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December 27, 2022 | Audits Press Release
OIG: Early challenges on Amtrak’s Airo™ train acquisition led to scope changes, cost increases, and schedule delays
December 27, 2022
WASHINGTON – Amtrak did not validate trainset and maintenance facility designs with its own personnel early in its $7.3 billion… Read more
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