Engagement Memo—Top Management and Performance Challenges – Fiscal Years 2019 and 2020 (Project code 008‐2018)

We are initiating a project to update our March 2017 report, Amtrak: Top Management and Performance Challenges – Fiscal Years 2017 and 2018.1 This report summarized our assessment of the top challenges facing the company and the company’s progress in addressing them.

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