GOVERNANCE: Opportunities to Improve Controls over Medical Claim Payments

We found that the company appears to be identifying only a small portion of potentially fraudulent medical claims made by individual medical service providers. Our work indicated that 14 percent of claims submitted by physicians, nurses, physical therapists and other individual providers from 2013 to 2015 were potentially fraudulent, which is significantly higher than the 1 percent of claims identified by the company’s primary claim administrator.

GOVERNANCE: QUALITY CONTROL REVIEW OF THE INDEPENDENT AUDIT OF AMTRAK'S CONSOLIDATED FINANCIAL STATEMENTS FOR FISCAL YEAR ENDED 2017

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2017, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and other matters. Because the company receives federal assistance, it must obtain an audit performed in accordance with generally accepted government auditing standards.

ACQUISITION AND PROCUREMENT: Contracts Included Key Provisions to Reduce Risks, but the Company Lacks an Efficient and Effective Contract Management System

Our audit objectives were to assess whether key contract provisions aimed at mitigating legal and financial risks were included in high-value, high-risk active contracts, and to assess the company’s contract record-keeping practices to identify opportunities, if any, for improvement. We have redacted the sensitive data from the report.

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