Audit Reports
1 - 10 of 46 Results
Audit Reports
Human Capital: Better Managing and Monitoring of Family Medical Leave Act Use Would Reduce Risks
Our objective for this report was to assess the extent to which the company effectively manages leave granted under the Family Medical Leave Act (FMLA).
Tracking Number: OIG-A-2025-010 | 07/18/2025
Audit Reports
Train Operations: The Company Can Improve the Quality of Customer Service to Passengers with Disabilities
Our objective was to assess the company’s efforts to provide high-quality customer service to passengers with disabilities.
Tracking Number: OIG-A-2025-009 | 07/11/2025
Audit Reports
Acquisition and Procurement: Company Has Opportunities to More Effectively Ensure That It Awards Contracts in Its Best Interest
Our objective was to assess the extent to which the company has effective processes and controls during the pre-award phase to ensure contracts it awards are in its best interest.
Tracking Number: OIG-A-2025-007 | 06/30/2025
Audit Reports
Safety and Security: Company is Taking Steps to Address its Risk of Train Strikes but Does Not Have a Comprehensive Risk Management Process
Our objective was to assess the company’s efforts to identify and manage its risk of train strikes—incidents in which a train hits people or vehicles.
Tracking Number: OIG-A-2025-005 | 04/14/2025
Audit Reports
Technology: Results of Audit Assessing the Company’s Disaster Recovery Practices for Its Operational Technology Systems
Amtrak uses operational technology (OT) systems to manage equipment that controls train operations, such as communications and dispatching.
Tracking Number: OIG-A-2025-003 | 01/31/2025
Audit Reports
Train Operations: Opportunities Exist to Better Use Data to Improve the Customer Experience
Providing consistent, high‐quality customer service has been a longstanding strategic priority for Amtrak (the company).
Tracking Number: OIG-A-2024-006 | 04/18/2024
Audit Reports
Major Programs: Company Improved Management of New Acela Program, but Additional Delays and Cost Increases are Likely
Our objective was to reassess the company’s management and oversight of New Acela, including the trainset acquisition and other program elements necessary to launch revenue service, since we last rep
Tracking Number: OIG-A-2023-013 | 09/29/2023
Audit Reports
FINANCIAL MANAGEMENT: The Company Has Proactively Taken Steps to Comply with the Infrastructure Investment and Jobs Act
Our objective was to assess the company’s early efforts to comply with all Infrastructure Investment and Jobs Act requirements, with a focus on its ability to use, account for, and report on the $22 billion in direct IIJA funding it will receive.
Tracking Number: OIG-A-2023-011 | 09/01/2023
Audit Reports
TRAIN OPERATIONS: Company Has Improved Management of Intercity Trainset Acquisition and Can Improve Stakeholder Engagement on Major Capital Programs
Our objective for this report was to assess the company’s oversight of the Intercity Trainset program.
Tracking Number: OIG-A-2023-005 | 12/22/2022
Audit Reports
SAFETY AND SECURITY: Amtrak Has Opportunities to Strengthen Controls over High-security Keys
Our objective for this report was to assess the extent to which the company has controls to manage, distribute, track, and retrieve high-security keys.
Tracking Number: OIG-MAR-2023-003 | 12/12/2022